HP
Hugo P
1 reviews | Active since Sept 2025
30 Sept 2025, 08:10
Not a **** just lack of communication and poor online order system.
I just want to rate LG on my previous rating I gave them a 1 Star, I thought that I was ****med as I did not receive a order No, and when contacting LG I did not receive any feedback or any indication that they received the order Now after 8 days I was contacted by a delivery service indicating that my machine will be delivered tomorrow, Up to now I have not received an order No, and there is no order reflecting on my online account/profile, I do apologise for thinking it was a ****, but LG must seriously improve there online system ,and communication when there costumers.
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LG Electronics's replyOfficial
14 Oct 2025, 15:31We sincerely apologize for any inconvenience caused. Your complaint is of utmost importance to us, and I'm personally committed to ensuring it receives the attention it deserves. I'll follow up with the relevant department to provide you with updates and feedback.
LG Electronics's reply14 Oct 2025, 15:31
Official
We sincerely apologize for any inconvenience caused. Your complaint is of utmost importance to us, and I'm personally committed to ensuring it receives the attention it deserves. I'll follow up with the relevant department to provide you with updates and feedback.