No responce from the 5th of August 2015

I received a call from Goodman about 2 weeks ago regarding my error message I keep on receiving, he advise me that they cannot help me and he will try get me a LG place in my area, I am still awaiting his phone call this is becoming ridiculous that LG cannot assist and they are *********** to help me. he informed me that I need to take it to the service provider I am not going to run up and down I need LG to sort out my phone and as soon as possible Vodacom advised me they cannot help me as it is a LG product and not their product that is faulty can anybody with experience please help me with my phone like I said it is use for work and I cannot work like this anymore and this is unacceptable that I have to follow up what is going on with my phone all the time between LG and Vodacom.<br> <br> The model of the phone is an LG D722 and I have upgrade on the 20th of April 2015.<br> <br> I urgently need someone with experience that know why the phone is doing this error and to solve this problem the phone did automatically the software update and since then it gives me this error message \Currently unable to download. Please try again later.<br> <br> I await your urgent response herein.<br> "