mK
maria K

1 reviews | Active since Dec 2015

10 Feb 2016, 10:01

No positive response from LG

My washing machine broke and LG sais that they will give the part and I will pay for the labour as the warranty expired but the machine is only 2years old and I have experienced previous problems with the machine. I have an email from them stating thay will provide the part. THIS IS.OVER 6WEEKS AGO. No responce or part has been received from them. The machine is still oit of order.

0
Replies (1)
LG Electronics
LG Electronics's reply10 Feb 2016, 10:15
Official
Hello mariettekruger,

We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.

Kind Regards.

LG Customer Care.