JM
Jorge M

1 reviews | Active since Sept 2011

23 Aug 2015, 16:06

New Smart TV not so Smart anymore

I bought a LG TV 55LB652T in April 2015 and it now August 2015 and my smart tv is no longer smart. I dont access to LG store anymore , it either shows a services is unable or it i says the network is unstable however i am able to use the web browser on the TV. The firmware installed is 04.65.05, I have even tried to do a reset on the tv which has made things worst as before i was at least able to use YOUTUBE but now NO SMART FUNCTIONS WORK!! I need this resolved. I've tried every day this week to see if it work work.

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Replies (1)
LG Electronics
LG Electronics's reply23 Aug 2015, 17:09
Official
Hello cocopops10,

Good Afternoon Mr Mendes
Thank you for notifying us of your complaint.
An agent will be in contact with you during business hours tomorrow to further assist with your problem relating to your TV

Kind Regards
LG Service team