PE
Pieter E

1 reviews | Active since Oct 2014

27 May 2015, 13:11

Money making sceme and false adverti*****t

Still utterly discussed, LG did try to assist me with a discount price on a new machine In total of R5273,64, my machine has a 10 year warranty on the drive, how can you not have stock on any other parts then or been discontinued, LG is not helping me by letting me pay for a new machine if only it is a part replacement. They haven't even phoned me, or have a conversation with me, They are only communicating at this point through Hello Peter. You have too have the part for the next 10 years available if you give a warranty on the drive for 10 Years.<br> I will be creating a website with photo on the condition they left my machine in. 10 Years is false adverti*****t, they will do the exact with the new machine after 5 years, sorry sir we haven't got parts but can we sell you a new one at a discount.

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Replies (1)
LG Electronics
LG Electronics's reply27 May 2015, 13:21
Official
Hello pietererasmus,

Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority , and we appreciate it when customers take the trouble to let us know their needs or concerns. This complaint is escalated to the relevent dept.

Kind Regards.
LG Customer Care.