1 reviews | Active since May 2016

31 Aug 2016, 10:00

Life's "NOT SO GOOD" with LG

<p>Loyalty to the brand means nothing. I've beena loyal supporter of the brand (2 fridges, 2 microwave ovens, washing machine, condensor dryer, cellphone, 2 tv sets, vacuum cleaner, cellphone, car stereo, dvd player & home theatre system). Last year I noticed that rust was appearing below the water dispenser. This container was replaced shorty after purchase due to a leak. Although I know that the fridge was out of warranty I expected better from LG for my loyalty. It took them more than 6 months to respond. They cannot even supply a door as the unit is older than 5 years.</p> <p>I was rather referred to the local agents for a solution. </p> <p>On top of this the microwave oven I purchased last year also has rust spots developing on the door. I've been told now by the local agents that there is no stock.</p>

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Replies (12)
LG Electronics
LG Electronics's reply31 Aug 2016, 10:08
Official

Thank you for getting in touch ! Your query / concern is going to be freviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

LG Electronics
LG Electronics's reply31 Aug 2016, 10:11
Official

Sorry concern is going to be reviewed.

's update17 Jan 2017, 16:03
Reviewer Update

Still no support from LG!!! Guess I'm not buying any more products from this brand!

LG Electronics
LG Electronics's reply17 Jan 2017, 16:37
Official

Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

's update27 Jan 2017, 12:26
Reviewer Update

LG Customer Care non-existent????

LG Electronics
LG Electronics's reply27 Jan 2017, 12:36
Official

Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

LG Electronics
LG Electronics's reply27 Jan 2017, 12:36
Official

Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

LG Electronics
LG Electronics's reply27 Jan 2017, 12:36
Official

Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

LG Electronics
LG Electronics's reply27 Jan 2017, 12:36
Official

Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

's update26 Feb 2019, 09:39
Reviewer Update
Two years have gone by and I'm still waiting??????????
LG Electronics
LG Electronics's reply26 Feb 2019, 10:16
Official
Good day Shamiel.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 

Kind Regards.LG Customer Care.


's update26 Feb 2019, 12:41
Reviewer Update
Just received a call. No solution. Will not be buying LG products again.