Life's Bad

<p>Bought a fridge freezer at the end of October 2012, Sellling price at the time was R 10500.00 so not an entry level product by any means. I had a problem with it in December and of course it is well out of it's warranty. A technician came to repair but after a week, the problem persisited. I phoned the technician from the company that I bought it from ( Highly reputable company. He said I needa new element and that unfortunately these elelments are no longer stocked or made. His advice - buy a new appliance!!!. I contacted both the company that I bought it from and LG on Monday. I left a message for with a senior person at LG who said somebody will revert within 24 hours. Of course, this has not happened. I phone again today and get pushed from pillar to post and then the switchboard operator transfers me to somebody and left me holding while she knoocked off at 4.30 pm. I phone agian to a call centre where the gent says sorry, everone has gone home. I understand that things can go wrong with appliances after 4 years. I understand that I need to pay for repairs to fix it but what is unaccpetable is that the part is discontinued after such a short time. Poor service indeed. I await a solution by LG which so far is not forthcoming, but any guesses whether I will buy another appliance branded LG??????????</p>