1 reviews | Active since Jan 2017

12 Jan 2017, 22:24

Lg ...what a nightmare

<p>So irritated ,seriously is this company genuine.</p> <p>No ways of dealing with people in general.</p> <p>Nightmare is when I phoned Lg Pinetown branch after two weeks of leaving my contract cellphone for repairs.</p> <p>According to the sale reps based in the stores ,it's much quicker in the Lg service centres to get your phone fixed...maximum 3 days.</p> <p>I am now waiting for 3 weeks ,with no feedback from Lg regarding the latest on my phone</p> <p>I telephoned managers at the call centres'Oscar' whom assured me he would get to me but nothing transpired.Got a call Natasha whom heard the whole story but also said the same but never called back.The switchboard at Jhb head office only transferreded my call to different extensions and also crossed my call with another client.</p> <p>No one at Lg is willing to help.</p> <p>I am paying for a.contract Lg phone which I dont have.</p> <p>Just because it's a warranty repair?</p>

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Replies (1)
LG Electronics
LG Electronics's reply13 Jan 2017, 08:26
Official

Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Service Team.