1 reviews | Active since Aug 2021
LG V60 THINQ
LG V60 Thinq mobile phone not at all what it is made out to be. Camera is NOT great. Blurry pics. Functionality a nightmare. Cell phone network says its a phone problem. LG says it is a network problem so both blame each other and nobody knows how to fix problems. Alarm does not ring when it is meant to then goes off at random times through the day. Every time someone calls then a different tune gets played even though i have selected soecific tune for incoming calls. Predictive text and dictionary auto changes text to words that dont even exist. When someone phones me afterv10 at night and my phobe is on and im holding it in my hand then it does not even ring but the caller says there is no answer ir goes straight to voicemail. I was told on my last two reviews that someone will contact me and assist but nobody has.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department and your complaints reference number is as follows:
VCU***
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to the complaints department and your complaints reference number is as follows:
VCU***
An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
