TK
Tshepo K
1 reviews | Active since Dec 2020
15 Dec 2020, 18:10
LG TV not worth the money
Bought an LG TV 65 inch, lots of issues on the Tv. Remote works intermittently and wifi and Lan. Connections not working, nearly impossible to watch Netflix or DSTV now. Or anything that uses internet. We have tried logging a call numerous times with their call centre. Every time we get told that a technician will come. Do not waste your hard earned money on this thing. Not worth it at all. What makes it worse is their Customer service. Will never buy an LG product again because their service is non-existent.
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LG Electronics's replyOfficial
17 Dec 2020, 10:25Good day,
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follow: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follow: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
LG Electronics's reply17 Dec 2020, 10:25
Official
Good day,
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follow: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follow: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care