1 reviews | Active since Dec 2015
LG TV is the Worst Buy Ever
I purchased an LG smart TV in 2016 and it was the worst choice of product I've ever made. In less than a year from purchase the TV began freezing, restarting on its own, unable to connect to internet or Wi-Fi, unable to screen share, sometimes doesn't read USB, etc. On the first complaint it took over a week for response. The technician that came out did a software upgrade and it seemed to work, then in just under a year again the same problem came up and process followed once again with better response time this time and TV began working and then again.............. Seems like every year I experience the same issues with this TV. It did once however decide to work when the technician came out so nothing could be done about that. But this TV seems to have a mind of its own and is totally frustrating when these issues start up. I would NEVER EVER EVER in my entire life ever advise anybody to ever purchase an LG TV. They're the worst. I have a Samsung TV since 2014 and to date there was never not once the slightest of issues with it. I'm definitely sticking with Samsung going forward. LG is a waste of time and especially money.
My name is Reuben from LG customer care.
I must apologize for the poor experience you have had to endure.
Please may you provide me with your reference number so that I may follow up on your query and lodge a formal complaint.
You may either send it here on this platform or send it directly to me via email.
My email address is as follows: ***
Warmest Regards
LG Customer Care
My name is Reuben from LG customer care.
I must apologize for the poor experience you have had to endure.
Please may you provide me with your reference number so that I may follow up on your query and lodge a formal complaint.
You may either send it here on this platform or send it directly to me via email.
My email address is as follows: ***
Warmest Regards
LG Customer Care
One of the consultants there would be able to assist you or you may request that they transfer the chat to me.
Warmest Regards
LG Customer Care
One of the consultants there would be able to assist you or you may request that they transfer the chat to me.
Warmest Regards
LG Customer Care
