TM
Thato M
1 reviews | Active since Aug 2021
09 Dec 2022, 10:53
LG Terrible Service
I bought my LG Oled Tv in August this year and now the Apps don’t show anymore…I’ve contacted them via WhatsApp and called numerous times…all they do is send me videos and links to watch and help myself! And still no app is working! The last option was to call Makro, where I bought the Tv and ask for the LG technician…all he did was to rush me, making me do exactly the same things I’ve been doing…and still nothing works!!! I don’t know what I must do to get help.
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LG Electronics's replyOfficial
13 Dec 2022, 12:18Good day
Thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shortly in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shortly in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
LG Electronics's reply13 Dec 2022, 12:18
Official
Good day
Thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shortly in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated to our LG representative from the complaints department will contact you shortly in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care