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Suren N
1 reviews | Active since Jul 2020
17 Jul 2020, 17:45
LG terrible customer support
Purchased a LG Smart TV from Makro. TV was repaired twice by LG within the 2year warranty. TV faulty again. LG is a disgrace and their service is pathetic. 1 week to respond to emails. Will not recommend LG at all.
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Replies (2)0
Replies (2)
LG Electronics's replyOfficial
17 Jul 2020, 18:53Good day,
My name is Reuben from LG Customer Care.
We apologize for the delay in service that you are experiencing.
I have followed up and the system indicates that your service call is currently lodged and pending.
Your reference number is as follows: RNU***
You should expect the technicians arrival the earliest Monday and the latest Tuesday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care.
We apologize for the delay in service that you are experiencing.
I have followed up and the system indicates that your service call is currently lodged and pending.
Your reference number is as follows: RNU***
You should expect the technicians arrival the earliest Monday and the latest Tuesday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
Best regards,
LG Electronics's reply17 Jul 2020, 18:53
Official
Good day,
My name is Reuben from LG Customer Care.
We apologize for the delay in service that you are experiencing.
I have followed up and the system indicates that your service call is currently lodged and pending.
Your reference number is as follows: RNU***
You should expect the technicians arrival the earliest Monday and the latest Tuesday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care.
We apologize for the delay in service that you are experiencing.
I have followed up and the system indicates that your service call is currently lodged and pending.
Your reference number is as follows: RNU***
You should expect the technicians arrival the earliest Monday and the latest Tuesday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
Best regards,
SN
Suren N's updateReviewer Update
18 Jul 2020, 07:31Good day
What is the technician going to do, my tv was with LG for two days.
What is the technician going to do, my tv was with LG for two days.
SN
Suren N's update18 Jul 2020, 07:31
Reviewer Update
Good day
What is the technician going to do, my tv was with LG for two days.
What is the technician going to do, my tv was with LG for two days.