LG technician finds no fault!

<p>I bought my LG 14 kg top loader, serial no. 510TWJU1W500. Model: T1449TEFT1, at Lewis Bellville in January of this year. I contacted them about 3 weeks ago to say that the machine does not rinse. I gave them my number and my husbands number and told them tp arrange for the people to come after 3 because I am only available then. However of they cannot to contact my husband and he can unclock for them. They then gave the wrong number to the technician and when he finally came out after a week of calling my old number and not coming after 3, he checked the washing machine for the wrong fault(not draining) I called him and asked why he told my husband there was nothing wrong amd he said it drains,l then told him my fault was not rinsing, he then said it was the wrong fault he checked then, so he had to come out again. I also called Lewis and they said it was another customers machine that was not draining. When he came out again my husband just opened for him and left, itwas before 3 again. I then called again today and he said ge ran a full cycle and found nothing wrong. I am extremely irritated now because I have been putting it on rinse alone, setting it my self, using the i-sensor and it does the same thing. So how can this man find NOTHING WRONG? I have now made a video of the machine not rinsing and will take this matter further if a technician does not come out after 3 when I am here to show me what he is checking and so I can show him its not working properly. I really cannot believe that there was nothing wrong when he checked it again.</p>