LG SUPPORT?

LG Support should now be changed to LG DESTROY, since every item in my home is LG, I called the parts section wanting to buy a new longer power cable for my new LG LED 3D TV. I got through this guy, who is chilled with an attitude. I went so far as to tell him I will return & buy a Samsung product & he was like 'No Problem'! Is this the type of people employed by an INTERNATIONAL BRAND Company to provide customer support. No even a 'I will try and source you a cable'. This is ridiculous, LG!!! Get more professional, customer orientated, better trained people to run your customer support department! LG should conduct random drug & alcohol tests also.???