RI
Razia I

1 reviews | Active since Mar 2015

05 Oct 2018, 14:40

LG Spares of very poor quality

My washing machine shocks were replaced by Hirsch, who said that they buy the part directly from LG. Why would new shocks on an old machine not give you the same life span as a new machine, does not make sense. Unfortunately Hirsch cannot do anything for me as they claim this is out of the warranty period. This is a ripoff. I have just spent R810 to replace shocks and now I must spend more money to fix the same problem for a machine that otherwise works well.

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Replies (1)
LG Electronics
LG Electronics's reply05 Oct 2018, 15:33
Official

Thank you for your correspondence I must apologise for the inconvenience caused. An employee from LG will contact you shortly.

Kind Regards.

LG Customer Care.