CS
Christo S
1 reviews | Active since Jun 2016
14 Sept 2025, 22:42
LG Smart TV ThinQ 50inch no WiFi.
Please do not purchase a smart TV from them. Got one as a gift. Cannot even connect to the WiFi - very poor WiFi range. My brother got a Samsung with no problems and great customer support. I regret owning this unusable plastic object.
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Replies (1)CS
Christo S's updateReviewer Update
16 Sept 2025, 23:19Chat GBT: It sounds really frustrating to be stuck with a TV that doesn’t even handle the most basic “smart” feature — WiFi. Many LG ThinQ users have reported weak WiFi range or unstable connections, often caused by:
Poor WiFi antenna placement/design (on some models it’s at the back near the HDMI ports, and interference can cut the range badly).
Firmware issues — sometimes a software update helps, but not always.
Router compatibility — LG sets can be picky about 5 GHz vs 2.4 GHz bands.
A couple of things you could try before giving up completely:
Switch your router to 2.4 GHz only and test (LG WiFi chips often have much weaker 5 GHz range).
Place a WiFi extender or hotspot near the TV.
Test with a wired LAN cable (if your model has Ethernet) to bypass WiFi.
Reset the TV’s network settings and re-add your connection.
That said, your frustration is valid — compared to Samsung or even budget Hisense/TCL models, LG’s WiFi reliability and support can be hit-or-miss.
Poor WiFi antenna placement/design (on some models it’s at the back near the HDMI ports, and interference can cut the range badly).
Firmware issues — sometimes a software update helps, but not always.
Router compatibility — LG sets can be picky about 5 GHz vs 2.4 GHz bands.
A couple of things you could try before giving up completely:
Switch your router to 2.4 GHz only and test (LG WiFi chips often have much weaker 5 GHz range).
Place a WiFi extender or hotspot near the TV.
Test with a wired LAN cable (if your model has Ethernet) to bypass WiFi.
Reset the TV’s network settings and re-add your connection.
That said, your frustration is valid — compared to Samsung or even budget Hisense/TCL models, LG’s WiFi reliability and support can be hit-or-miss.
CS
Christo S's update16 Sept 2025, 23:19
Reviewer Update
Chat GBT: It sounds really frustrating to be stuck with a TV that doesn’t even handle the most basic “smart” feature — WiFi. Many LG ThinQ users have reported weak WiFi range or unstable connections, often caused by:
Poor WiFi antenna placement/design (on some models it’s at the back near the HDMI ports, and interference can cut the range badly).
Firmware issues — sometimes a software update helps, but not always.
Router compatibility — LG sets can be picky about 5 GHz vs 2.4 GHz bands.
A couple of things you could try before giving up completely:
Switch your router to 2.4 GHz only and test (LG WiFi chips often have much weaker 5 GHz range).
Place a WiFi extender or hotspot near the TV.
Test with a wired LAN cable (if your model has Ethernet) to bypass WiFi.
Reset the TV’s network settings and re-add your connection.
That said, your frustration is valid — compared to Samsung or even budget Hisense/TCL models, LG’s WiFi reliability and support can be hit-or-miss.
Poor WiFi antenna placement/design (on some models it’s at the back near the HDMI ports, and interference can cut the range badly).
Firmware issues — sometimes a software update helps, but not always.
Router compatibility — LG sets can be picky about 5 GHz vs 2.4 GHz bands.
A couple of things you could try before giving up completely:
Switch your router to 2.4 GHz only and test (LG WiFi chips often have much weaker 5 GHz range).
Place a WiFi extender or hotspot near the TV.
Test with a wired LAN cable (if your model has Ethernet) to bypass WiFi.
Reset the TV’s network settings and re-add your connection.
That said, your frustration is valid — compared to Samsung or even budget Hisense/TCL models, LG’s WiFi reliability and support can be hit-or-miss.