BG
Barry G
1 reviews | Active since Feb 2023
02 Feb 2023, 16:29
LG service sucks
I purchased a fridge/ freezer online from HiFi Corp in February 2022 for R24k. In December 2022 the ice maker packed up. I started trying to have it repaired at the beginning of January. Calls and e-mails to both HiFi Corp and LG resulted in me passed from one “service” consultant to another. To date I have not had anyone provide me with a positive response.
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LG Electronics's replyOfficial
20 Feb 2023, 07:42Dear Mr Barry Giggins,
Please accept my apology on behalf of our company. I am sorry to learn about the bad service. We value our customers and exceptional service is always our priority.
The complaint has been logged and resolved. Hope you are happy with the feedback provided.
Please accept my apology on behalf of our company. I am sorry to learn about the bad service. We value our customers and exceptional service is always our priority.
The complaint has been logged and resolved. Hope you are happy with the feedback provided.
LG Electronics's reply20 Feb 2023, 07:42
Official
Dear Mr Barry Giggins,
Please accept my apology on behalf of our company. I am sorry to learn about the bad service. We value our customers and exceptional service is always our priority.
The complaint has been logged and resolved. Hope you are happy with the feedback provided.
Please accept my apology on behalf of our company. I am sorry to learn about the bad service. We value our customers and exceptional service is always our priority.
The complaint has been logged and resolved. Hope you are happy with the feedback provided.