1 reviews | Active since Sept 2014
LG SA Bad bad Bad attitude AND bad service
Om 2015-03-05 I called LG SUPPORT tel:*** as I was experiencing problems with a LG Skype Camera . After the initial waiting for an agent to answer the call I was put thru to the correct dept ( Technical supp for TV ) . The phond rang quite a long time. But my biggest disgust <br> Came when the phone was answered and the person answering Told me that He does not Work In that specific dept and only answered the phone because it was ringing. He said he is not able to help me , he also don't know where the person is who is supposed to Assist ?<br> I told him that this is totally unacceptable , that I phoned for support and that I demand to speak to his superiors .<br> My details were taken and promises made that I will receive a call back !!!??? Up until today NOTHING happend ! <br> BAD BAD BAD ! One would have thought that a big international company like LG would treat its customers better ??
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customer needs is LG's first priority, and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
