1 reviews | Active since Jul 2016
LG 's Poor Service
<p>LG services are very reluctant to compensate for the same fault that happened twice.</p>
Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
Well, up to now i had no response at all from LG!!!!
Quote: ASAP by a friendly member of LG?????? Ha, ha
Well, up to now i had no response at all from LG!!!!
Quote: ASAP by a friendly member of LG?????? Ha, ha
Good Afternoon,
Thank you for the feedback
Repairs carry a 3 month Warranty and with the unit last being repaired 18 months ago, Xecutronix quoted for a transformer and labour as the magnetron is still covered.
Please confirm receipt of this quote
Kind Regards
LG Service
Best regards,
Good Afternoon,
Thank you for the feedback
Repairs carry a 3 month Warranty and with the unit last being repaired 18 months ago, Xecutronix quoted for a transformer and labour as the magnetron is still covered.
Please confirm receipt of this quote
Kind Regards
LG Service
Best regards,
I've received the quote. All i'm asking is for some compansation because the problem repeated itself. If the problem occurred for the first time after the 2 year warranty i would obviously not have complained. It is the principle that counts and it seems to me that you don't see this???? Come back to me with an offer to compansate me or stick to you misunderstandind of principles, then i will act accordingly!!!
I've received the quote. All i'm asking is for some compansation because the problem repeated itself. If the problem occurred for the first time after the 2 year warranty i would obviously not have complained. It is the principle that counts and it seems to me that you don't see this???? Come back to me with an offer to compansate me or stick to you misunderstandind of principles, then i will act accordingly!!!
Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
Good Morning.
Thank you for the feedback. As per our Service Agent.
What are we supposed to compensate him for? He hasn’t paid us anything for almost 2 years.
Kind Regards.
LG Customer Care.
Best regards,
Good Morning.
Thank you for the feedback. As per our Service Agent.
What are we supposed to compensate him for? He hasn’t paid us anything for almost 2 years.
Kind Regards.
LG Customer Care.
Best regards,
What is LG customer care or Service Agent trying to prove?? Why don't you have the guts to phone me to get the correct info??!!! The microwave was paid cash for!!!!! No need to make any payments for 2 years!!!!!! Obviously LG customer car, CARE???, do not know how to treat their customers!!! What a way to get out of this??? as they have done in the past to other customers. Carry on!!! LG service is Pathetic!!! I will never buy any LG product in my life again!!!!! I want you to send the microwave back to Makro immediatly!!!!
What is LG customer care or Service Agent trying to prove?? Why don't you have the guts to phone me to get the correct info??!!! The microwave was paid cash for!!!!! No need to make any payments for 2 years!!!!!! Obviously LG customer car, CARE???, do not know how to treat their customers!!! What a way to get out of this??? as they have done in the past to other customers. Carry on!!! LG service is Pathetic!!! I will never buy any LG product in my life again!!!!! I want you to send the microwave back to Makro immediatly!!!!
Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,