1 reviews | Active since Jul 2017

31 Jul 2024, 19:07

LG repairs

We took in our microwave,42 litre, it stopped to warm up our food. Contact LG and they advised me to take it in for repair at 1 of the service centres. Gave it in on the 17 July 2024 and they advised me that the LG policy says 3 days for repairs. Two week later and no microwave. I start phoning but nobody gives any feedback,

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Replies (1)
LG Electronics
LG Electronics's reply01 Aug 2024, 09:33
Official

Good day. We sincerely apologize for any inconvenience caused. Your complaint is of utmost importance to us, and I'm personally committed to ensuring it receives the attention it deserves. I'll follow up with the relevant department to provide you with updates and feedback. Thank you for your patience and trust in us. 

Best regards,