1 reviews | Active since Oct 2014
LG Q6 4month old phone not working
I purchased an LG Q6 from Vodacom Northgate on 22-09-2017. My phone start giving problems from the last week January 2018 I complained & they couldn't give me a loan phone until the 8th of February 2018.
My phone had a problem with the selfie camera & my screen was not showing properly. This phone was not dropped & it didn't fall into water.
My phone came back from repairs @ a Vodacom outlet in Sandton & I am told that they cannot fix this phone & that I will have to use it as is.
I am so disgusted at the service on how long I had to wait for a loan phone & that suddenly I am told that I will have to use the phone as is & what irritates me is that this phone wasn't even 4 months old when it start giving me issues.
Vodacom or LG must either give me my money or give me a new phone. I am not going to take that phone back until it is fixed
Thank you for your correspondence. I must apologise for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards .
LG Customer Care.
Thank you for your correspondence. I must apologise for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards .
LG Customer Care.
As per Goodman from the Cell Phone Dept, has spoken to you regarding your repair . He will phone and revert back to you with a Positive Solution.
Kind Regards.
LG Customer Care.
As per Goodman from the Cell Phone Dept, has spoken to you regarding your repair . He will phone and revert back to you with a Positive Solution.
Kind Regards.
LG Customer Care.
Hi Taylor.
Please provide Goodman with the job card no. as per his telephone conversation with you so that he can make a follow up with Vodacom and revert back to you..
Kind Regards.
LG Customer Care.
Hi Taylor.
Please provide Goodman with the job card no. as per his telephone conversation with you so that he can make a follow up with Vodacom and revert back to you..
Kind Regards.
LG Customer Care.