JR
Jana R

1 reviews | Active since Sept 2012

12 Jan 2017, 22:29

LG = POOR service

<p>I want to express my dissapointment with LG's service, because I havent recieved any service!!!!!!!</p> <p>I have bought a LG TV in March 2015. Since November 2016 my TV doesn't work anymore. The LG technician advised that the mother board is damaged. They said they will get the part and fix my TV. One week later they said they can't fix it and I must take it back to Makro for a credit. They want to give me credit for the amount I purchased it for, but I can't purchase the same or similar TV for that amount.</p> <p>I want LG to replace or fix my TV or provide me with a similar or better TV at their cost. The TV is still under Waranty. I am a pensioner, sitting at home without a TV since November 2016 and I am tired of waiting for NO SERVICE OR REPLY from LG. It's nearly 3 months now and I havent got any service.</p> <p> </p> <p>I sincerely hope you will respond and provide me with satisfactory solutions, because at this stage I won't advise anyone to purchase anything from LG.</p> <p> </p>

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Replies (1)
LG Electronics
LG Electronics's reply13 Jan 2017, 08:33
Official

Thank you for getting in touch ! Your query concern / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.

Best regards,