LG NEOCHEF Microwave - DO NOT BUY!

I purchased a LG Neochef microwave in July 2022, my microwave has packed up after only 2 years and 10 months of use! After driving 1 hour to your service centre, and spending R300 on the assessment, the technician reported the magnetron has broken, which thankfully has a 10 year cover.

What they did not tell me however is that when the magnetron breaks, so does the PCB Assembly inverter, to be replaced at a whopping R1800! Total cost resulting in around R2500 for repairs due to your faulty broken parts.

Keep in mind my entire ecosystem at home is LG from my tv to my washer/dryer, fridge and even sound bar.

Is this how LG treats its loyal customers with cheap parts and faulty products? Upon entering the workshop I saw over 30 microwaves in for repair, 12 of which were the Neo chef I have. This is not a coincidence and seems to be by design.

I have already wasted a 3 hour round trip to no solution and refuse to spend close to the price of the microwave for repairs on parts which are only then covered for 3 months!

I am asking that this issue be resolved and my microwave (Magnetron and PCB board be fixed with no extra charge).