1 reviews | Active since Mar 2017

06 Jun 2026, 07:56

LG Neochef 56l Microwave - The Perfect Downgrade

At the year mark of owning the LG Neochef 56l microwave, the door release button breaks. Gets replaced under warranty whilst I am without a microwave. About a year after that, the inverter magnetron fails and back goes the appliance leaving me once more without a microwave. I had to actually asked the store to find this out because LG did not bother informing me about what was wrong and what repairs were carried out. Very professional.

Now it is about a year later and the door release button is broken once again. Out of the general warranty period, now I have to hunt for for a solution to a problem I would not have had if I just went with another brand of microwave.

I try chatting via WhatsApp with "an LG support representative in real time" and I get some ******* AI that tells me there's no service centre near me. Very helpful. Sometimes what is supposed to be an upgrade turns out to be a downgrade. This is one of those times.

(All of my reviews are intended to be an honest representation of my experiences so as to help others in the same way other reviews have helped me. Companies may choose to get defensive etc or learn and improve. Choose wisely)

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