ES
Erno S

1 reviews | Active since Feb 2018

08 Mar 2023, 15:30

LG Microwave Faulty Magnetron

I bought a top of the range LG Microwave 56l Neochef end of 2019. It has been to Xecutronics 5 times for the Magnetron. The last 5 months the "NEW" Magnetron broke 3 times. (Nov 2022 - March 2023). Now my question is, why does LG allow this. Are they not supposed to investigate if the parts used, is in actual fact new parts. I have never heard of a Magnetron braking 3 times in 5 months. LG, I will also post on your site, but this needs to be investigated. I'm waiting for the LG agent to call me for a solution.

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Replies (1)
LG Electronics
LG Electronics's reply19 Apr 2023, 09:12
Official
Good day
 Thank you for reaching out.
We apologies for any inconvenience this may have caused. · 
We thank  you for your patience and we hope the microwave is working fine after the repair.
LG Customer Care