1 reviews | Active since Dec 2015
LG Microwave bursts into flames
I bought an LG Neo Chef microwave from Game Canal Walk. After 5 months out of the blue, the microwave just started to shoot out flames from the side inside the device. Game sent it to LG to be fixed. I received a message from Game Canal Walk stating that the microwave is now fixed and that it was ready to be collected. After plugging it in at home the same thing happened. A big humming sound and sparks once again. I informed LG that I was not happy with this device and would never feel safe using it in the future. It has only been in my ownership for less than 6 months. I did a bit of research and found out that this microwave brand has a history of bursting into flames. I want LG to refund me for this microwave. I do not want it because it is dangerous. LG please just give me a refund. Show that the safety of your customers is more important than your profit margin.
We apologies for the inconvenienced caused.
Regards
LG Customer Care
We apologies for the inconvenienced caused.
Regards
LG Customer Care
