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David M

1 reviews | Active since Feb 2015

05 Mar 2016, 14:42

LG L70 Cellphone

During July 2014 I took out a Cell C contract with a LG L70 phone. A few months into the contract the phone packed up and was returned to Cell C who send it in for repairs. It took 35 days before it was returned.<br> <br> During Feb 2016 the phone broke down once more, but this time I was informed by Cell C that the guarantee on the LG phones is only 12 months. My 2 year contract expires end July 2016.<br> <br> So for me to spend any money on a phone that obviously does not last, will be foolish.<br> <br> I send a few e-mails to LG from their website, as well as to their media rep Liana Barnard, without any response.<br> <br> As I see from the Hellopeter site, LG is not keen to response to their customer complaints.Therefor just a warning to prospective LG clients, \ LG does not care!\""

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Replies (1)
LG Electronics
LG Electronics's reply05 Mar 2016, 14:53
Official
Hello maritz1955,

Thank you for your correspondence. I must apologise for the inconvenience caused.

An employee from LG will contact you during office hours to resolve the matter.

Kind regards

LG Customer Care