1 reviews | Active since Mar 2017
LG is the worst electronic manufacturer!!
I bought a "premuim" convection/microwave oven from LG in June 2020, which was suppose to be the most expensive and reliable on the market. Since then it has broke twice (first the magnetron and a fuse, thereafter a turn table). I requested a credit back or a new unit, however I was refused and told that it needs to break again for LG to look into a possible credit. The service centre with all their managers don't give a flying bit for the clients, as I had to phone a total of 25 times to be given the above resolution after my request being "escalated" multiple times. I picked up the unit yesterday and it is still making funny noises, and I am now fed up with this bad piece of electronic equipment that LG has built. I will be logging an ombud case if LG doesn't play their part very soon!!! My complaint logged with LG has been set aside as if it will just go away.. Sorry for you LG, I am not that type of client..
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follows: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
My name is Reuben from LG Customer Care,
I do apologize for the bad experience that you have had to endure.
I have lodged a formal complaint on the system and your reference number is as follows: VCU***
An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.
Warmest Regards
LG Customer Care
