SB
Silia B

1 reviews | Active since Jan 2019

08 Jan 2019, 15:28

LG is *******

Completely shocked at the service of LG.. Ended up buying a brand new LG in 2015 because of turn around time for repairs and now have the exact same issues. Diligently paid R 1000 for an assessment, call out and labour only to be told the part is not available in sa and would have to wait 8 weeks. This part is under a 10 year warranty and faulty. LG have made me wait one month. As the were closed over the festive season.. Now I must wait another 2 months for the part.. Shocked and disgusted!!

0
Replies (1)
LG Electronics
LG Electronics's reply10 Jan 2019, 08:02
Official
Good day Silia.

Thank you for your correspondence .I must apologize for the inconvenience caused. An employee from LG will contact you shortly. 


Kind Regards.LG Customer Care.