ZE
Zanell E

1 reviews | Active since Dec 2020

15 Dec 2020, 17:20

LG hacked through LG MOBILE SWITCH!

Good day

I have an LG G6 mobile and recently picked up that my phone has been hacked using LG mobile switch app that comes installed with the phone. I believe this app is not secure especially if some was able to access my phone through this app using WIFI. Please advise how to secure this app so only I am able to access and how do i pick up which phone was used to hack my phone using LG mobile switch. Thanks

0
Replies (1)
LG Electronics
LG Electronics's reply17 Dec 2020, 10:20
Official
Good day,

My name is Reuben from LG Customer Care,

I do apologize for the bad experience that you have had to endure.

I have lodged a formal complaint on the system and your reference number is as follow: VCU***

An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.

Warmest Regards
LG Customer Care