1 reviews | Active since Nov 2016

30 Dec 2016, 03:05

LG G5 PHONE SUCKS

<p>I got a LG G5 phone for xmas from a friend that came to visit us from New Zeeland. He bought the phone at a mall in Pretoria, and when he left for New Zeeland, I tried to use the phone, but to no avail. After hours of trying, I got so frustrated that I smached the phone to pieces. I know I should not have done that, but now LG refuses to help me, as they say it is my ouwn doing that I smashed the phone, which is true, but LG should never have put the G5 on the market, as it is a lot of junk. Please anybody thinking of getting a G5 please dont, you will have frustration just like I did</p>

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Replies (3)
LG Electronics
LG Electronics's reply30 Dec 2016, 08:12
Official

Good Morning,

Thank you for your correspondence.

The LG G5 is one of the best phones on the market.

It would have been a better option to contact the Call centre for assistance

in resolving your problem.

Please take your phone back to where it was purchased for them to quote

for a repair.

If we can be of assistance to you in the future,please do not hesitate to

contact us at ***

Kind Regards

LG Service department

If we can be of any assistance to you in the future

's update11 Jan 2017, 01:17
Reviewer Update

It is obviuse that LG is not reading the complaints, if they did they whould have seen that the phone was a xmas gift, I dont know where it was bought, secondly I cannot take it to the repair department for a quote as it is in 87 pieces, as I hit it with a hammer out of frustration.

LG Electronics
LG Electronics's reply11 Jan 2017, 08:01
Official

Thank you for getting in touch ! Your query/concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.

Kind Regards.

LG Customer Care.