LG G4 Stylus

Good Day<br> <br> This is my second time writing in. I was promised last week by Goodman that he will escalate my query to his Supervisor and call me back that was last week Wednesday, its Monday today and I am still waiting.<br> <br> As a first time LG user I am very disapointed in the appaling services, your service is like your devices, USELESS. I regret purchasing that phone that's not even working anymore only had it for 21days. I shouldve sticked to Sony atleast their service wouldve been much better. I don't have the energy to explain myself again as when the people that deals with complaints calls you, you have to repeat everything that you have typed anyway, what a waste of time.<br> <br> I am so disapointed in LG I don't know how their complaints resolution team works, can I please ask that someone that can make a decision call me and not someone that needs to escalate to their manager and never calls back.<br> <br> Please don't also give me the standard response that you will call me back within business hours today as that didn't happen the last time.<br> <br> Regards<br> Geneve<br>