LG G4 Faulty Stays in Bootloop

Good day<br> On 23 March my LG G4 phone stayed in bootloop, (faulty motherboard). After some research I noticed, this is a known defect on some of the elder models. I took my phone to LG (still under warranty) for repair. After a week I was informed by Jonas (technician from Xecutronix tel ***) due to spare shortage my phone would be replaced! After taking more time off to collect the phone and take it to a Cell C branch for exchange (as I was informed to do by LG, with job card, ref #, phone,box and accessories!) They also contacted Cell C OR Tambo! When I took it in they were unable to assist me. I had to book my phone in a second time!!<br> My Complaint: <br> 1. Approaching almost four weeks, phone still in for repair/replacement!!!!!<br> 2. NO meaningful correspondence from LG Amos Mamabolo (LG service correspondent, tel ***)<br> 3. Amos Mamabolo does not return e-mail or phone calls!! Only two one liner mails were returned NIL INFO!!!!!<br> 4. Why sell phones with known defects to customers, and still make this proses so tiring!!! This is very frustrating especially when I use my phone for most correspondence, I work on site.<br> 5. Was informed by Cell C 19 APRIL that spares has arrived.