LG G4 Bootloop Issue

<p>LG G4 admitted to a Bootloop Issue on its handsets back in January. Instead of doing the prudent thing of recalling all the handsets they continued to sell them.</p> <p>I purchased an LG4 earlier this year on a contract with Cell-C. The phone was well marketed with no issues disclosed to me at the time of purchase which was in February.</p> <p>The added frustration is that when I visited Cavendish Cell-C on 27th June, they said that I should go to Cell-C Tygervalley as there was a repair centre there and that they would be able to resolve it quicker than them.</p> <p>I arrive at Tygervalley Centre Cell-C Repair centre and the lady gave me exceptional service. She phoned LG store and they said the phone has to booked in as they aware of the bootloop issue. Where the frustration arises is that she said it will take up to 21 days to resolve and that Cavendish square could have done the same thing. I burnt petrol and time unnecessarily.</p> <p>I know LG is going to come back to me to say that they were not sure which LG G4 handsets were problematic so they could not recall all the handsets. Please take a note out of Toyota's handbook and recall all the products that have known defects even if there is uncer*****y.</p> <p>The bootloop issue trigerred 2 hours after my Son's 1st Birthday so I have lost all those memories as I was told by Cell-C that because it is on internal memory that I won't get the photos back unless I had backed it up.</p> <p>I think I will stick to Samsung S Series next time and pay the added premium for the service and quality.</p> <p>I received a sms notification today on 4-7-2016, which is 5 working days later that the device has been booked in.</p> <p> </p>