NN
Nikelo N
1 reviews | Active since Aug 2016
17 Aug 2016, 22:10
LG G4 Bootloop
<p>I have owned LG mobile phones, L9,G2,G3 and now sadly the G4. I have been sitting without a phone for over a month now! One morning I took my phone of the counter to make a call, and off it went! Since then its just been booting and booting and booting... and nothing! I finally decide to go online and thousands of people are experiencing the same problem! What is going on here? I am not impressef at all! I really hope you have issued a recall for all faulty device's, I await your response.</p> <p> </p> <p>Dissatisfied </p> <p> </p> <p>TNNtloko</p> <p> </p> <p> </p>
Helpful (0)
Replies (4)0
Replies (4)
LG Electronics's replyOfficial
18 Aug 2016, 05:50Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
LG Electronics's reply18 Aug 2016, 05:50
Official
Thank you for getting in touch ! Your query / concern is going to be reviewed asap by a friendly member of our Service Team who will gladly assist you.
Kind Regards.
LG Customer Care.
Best regards,
NN
Nikelo N's updateReviewer Update
03 Sept 2016, 07:54Dear Nikelo Ntloko
Sorry to hear about the issue you are having with your phone.
Kindly take the unit to your network repair centre and they will assist with the assessment and repair of the unit.
If the unit has been sent to the repair centre kindly provide the job number or IMEI no of the unit and we will follow up.
Regards Amos Mamabolo
This is the response I got from Amos Mamabolo. Did as he/she instructed and emailed all the necessary details requested. He/She has not bothered to reply or respond in any way to my emails? 3 months now without a phone!
NN
Nikelo N's update03 Sept 2016, 07:54
Reviewer Update
Dear Nikelo Ntloko
Sorry to hear about the issue you are having with your phone.
Kindly take the unit to your network repair centre and they will assist with the assessment and repair of the unit.
If the unit has been sent to the repair centre kindly provide the job number or IMEI no of the unit and we will follow up.
Regards Amos Mamabolo
This is the response I got from Amos Mamabolo. Did as he/she instructed and emailed all the necessary details requested. He/She has not bothered to reply or respond in any way to my emails? 3 months now without a phone!
NN
Nikelo N's updateReviewer Update
03 Sept 2016, 07:56Dear Customer, IMEI No. *** .has been assessed.Quotation: R3194.5 incl. Vat Job Card No.*** Reply Yes to accept or No to reject. Queries : ***. MTN Insurance : ***. Rgds MTN
NN
Nikelo N's update03 Sept 2016, 07:56
Reviewer Update
Dear Customer, IMEI No. *** .has been assessed.Quotation: R3194.5 incl. Vat Job Card No.*** Reply Yes to accept or No to reject. Queries : ***. MTN Insurance : ***. Rgds MTN
LG Electronics's replyOfficial
03 Sept 2016, 08:19Good day
Your query will be escalated to the department concerned.
An LG Employee will give you a call during office hours with feedback.
Regards
LG Customer Care
Best regards,
LG Electronics's reply03 Sept 2016, 08:19
Official
Good day
Your query will be escalated to the department concerned.
An LG Employee will give you a call during office hours with feedback.
Regards
LG Customer Care
Best regards,