LG G3 - terrible quality

I got my LG G3 via Cell C in December 2014. After a mere 7 months, I am told that the battery is faulty and the charging pin is pushed in. The consultant at LG told me that it is my fault as all the phones are built the same therefore if his did not break, then I broke it - amazing customer service. I really believed in this brand up until now. The service I received from a competitor was so much better. I even had my battery replaced after 20 months because they knew that the battery breaking was not my fault. The service and quality from LG is just terrible compared to their competitor. Really like the G3 phone but the phone is nothing without good service.<br> <br> VERY DISAPPOINTED AND ANNOYED IN THE WAY I WAS SPOKEN TO!!!!!!