RS
Riaan S

1 reviews | Active since Feb 2016

03 Feb 2016, 08:26

LG G3

Good day<br> Have a LG G3 phone now for nearly a year, awesome phone , but with the last software upgrade it started overheating, felt it one day when I went to the mall it burnt me through my pocket where I was carrying it ,it started jumping from one app to another by itself ,took it to a cellphone retailer and he told me the LCD is damaged due to the overheating, I phoned LG 3 times ,each time they put me through to this number *** and the voice mail sais it cant be answered , tried the number 3 times, I logged a call on the website as well , and no one came back to me, so yes I suppose one a product is bought no one cares about service after wards, I would not recommend any one to buy LG products again although I thought the phone was awesome, its 3 days now since I logged the call on the website and still nothing, LG your customer service suck and I will definitely not upgrade to the G4 which I was thinking of purchasing...change your LG to WS, standing for WE SUCK<br> Thanks <br> One very happy customer

0
Replies (1)
LG Electronics
LG Electronics's reply03 Feb 2016, 08:53
Official
Hello danica12,

We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.


Kind Regards.

LG Customer Care.