1 reviews | Active since Nov 2016
LG fridge. How dissapointing
Poor service record and pathetic products from LG. I have a LG single door refrigerator with a beautiful black glass mirror door bought brand new in 2013. The fridge was only 2 years when it stopped working the first time. An authorised LG technician came out to inspect it and said it had a gas leak and proceeded to regas it at a cost of R600. 3 months later and it stops working again. LG technition comes again and promises that this time it is fixed a 100 %. Ankther R600 down the drain.Since then I've had this problem happen so many times that I've lost count. The same technician came out a few more times and insisted that it was an identifiable gas leak. I have spent so much attempting to fix it, i probably could've bought a new one. A fridge should have a lifespan of at least 10years but its very obvious that LG fridges are not built to last and are of the poorest quality. As a last resort is there anything LG Can do to assist further? It is hardly used and practically new and should not be giving endless hassles like this. I pray and hope this doesn't happen to others who save money like myself to be able to purchase a beautiful fridge for my home. If only i knew the defective quality.
Thank you for your correspondence I must apologise for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.
LG Customer Care.
Thank you for your correspondence I must apologise for the inconvenience caused. An employee from LG will contact you shortly.
Kind Regards.
LG Customer Care.
