LG fridge / freezer is terrible

Item: LG Electronics
Rating: 1
Author: Justin R

Bought a LG L247 fridge / freezer combo for R19k in Feb '20. After 12 months it stopped working. It was repaired under warranty. 12 months later it has not stopped working again. LG now claim it is out of warranty and not their problem.

Do not EVER buy a LG product, their service is atrocious.

Helpful (0)

Replies (2)

LG Electronics's replyOfficial

20 Apr 2022, 13:19

Good Day. Thank you for contacting LG Customer Care Center. Thank you for bringing this issue to our attention and we are sorry to hear about your bad experience.

Kindly note that your complaint has been escalated and noted by management. They will be in contact with you with further feedback.

LG Customer Care.

LG Electronics's reply20 Apr 2022, 13:19

Official

Justin R's updateReviewer Update

22 Apr 2022, 08:46

I received a phone call from a very friendly customer care agent on 20 April promising to call me back by COB on the same day (20 April) with a solution. It's 48 hours later and still waiting for that call !!

LG continue to disappoint.

Justin R's update22 Apr 2022, 08:46

Reviewer Update