JV
Johan V
1 reviews | Active since Jul 2010
09 Jul 2020, 12:29
LG F10C3TDPO 8 kg Washing Machine
We purchased a brand new LG 8kg washing machine and the thing is making a huge noise (the drum seem unbalanced)
We have on the of delivery already experienced pro blems and could not get a suitable answer, nor resolve.
NOT HAPPY!!!!
Helpful (0)
Replies (4)0
Replies (4)
LG Electronics's replyOfficial
09 Jul 2020, 12:44Good day,
My name is Reuben frm LG Customer care.
I would like to apologize for the poor experience you are undergoing.
I assure you I will do my best to resolve your issue.
Please may you provide me with the following information so that I may assist you further.
Model Number:
Serial Number:
Exact Date of Purchase:
Mobile Number:
Physical Address:
Surname:
Please feel free to send me an email with the above details if you like.
My email address is as follows:
***
Warmest Regards
LG Customer Care
My name is Reuben frm LG Customer care.
I would like to apologize for the poor experience you are undergoing.
I assure you I will do my best to resolve your issue.
Please may you provide me with the following information so that I may assist you further.
Model Number:
Serial Number:
Exact Date of Purchase:
Mobile Number:
Physical Address:
Surname:
Please feel free to send me an email with the above details if you like.
My email address is as follows:
***
Warmest Regards
LG Customer Care
LG Electronics's reply09 Jul 2020, 12:44
Official
Good day,
My name is Reuben frm LG Customer care.
I would like to apologize for the poor experience you are undergoing.
I assure you I will do my best to resolve your issue.
Please may you provide me with the following information so that I may assist you further.
Model Number:
Serial Number:
Exact Date of Purchase:
Mobile Number:
Physical Address:
Surname:
Please feel free to send me an email with the above details if you like.
My email address is as follows:
***
Warmest Regards
LG Customer Care
My name is Reuben frm LG Customer care.
I would like to apologize for the poor experience you are undergoing.
I assure you I will do my best to resolve your issue.
Please may you provide me with the following information so that I may assist you further.
Model Number:
Serial Number:
Exact Date of Purchase:
Mobile Number:
Physical Address:
Surname:
Please feel free to send me an email with the above details if you like.
My email address is as follows:
***
Warmest Regards
LG Customer Care
JV
Johan V's updateReviewer Update
09 Jul 2020, 12:53Model Number: LG F10C3TDPO DD
Serial Number: 901PNRT46174
Exact Date of Purchase: 26 June 2020
Mobile Number: +***4
Physical Address: 22 Cabernet Villas, Cabernet Sauvignon str, Oude Westhof, 7530
Surname: Vermeulen
Serial Number: 901PNRT46174
Exact Date of Purchase: 26 June 2020
Mobile Number: +***4
Physical Address: 22 Cabernet Villas, Cabernet Sauvignon str, Oude Westhof, 7530
Surname: Vermeulen
JV
Johan V's update09 Jul 2020, 12:53
Reviewer Update
Model Number: LG F10C3TDPO DD
Serial Number: 901PNRT46174
Exact Date of Purchase: 26 June 2020
Mobile Number: +***4
Physical Address: 22 Cabernet Villas, Cabernet Sauvignon str, Oude Westhof, 7530
Surname: Vermeulen
Serial Number: 901PNRT46174
Exact Date of Purchase: 26 June 2020
Mobile Number: +***4
Physical Address: 22 Cabernet Villas, Cabernet Sauvignon str, Oude Westhof, 7530
Surname: Vermeulen
LG Electronics's replyOfficial
09 Jul 2020, 14:32Thank you for your patience,
Your service call has been booked and you reference number is as follows: RNU***
You should expect the technicians arrival the earliest tomorrow and the latest Monday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
Your service call has been booked and you reference number is as follows: RNU***
You should expect the technicians arrival the earliest tomorrow and the latest Monday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
LG Electronics's reply09 Jul 2020, 14:32
Official
Thank you for your patience,
Your service call has been booked and you reference number is as follows: RNU***
You should expect the technicians arrival the earliest tomorrow and the latest Monday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
Your service call has been booked and you reference number is as follows: RNU***
You should expect the technicians arrival the earliest tomorrow and the latest Monday.
The technician will call you before coming through in order to arrange an appointment time with you.
Warmest Regards
LG Customer Care
JV
Johan V's updateReviewer Update
18 Jul 2020, 10:07Still not sorted out
JV
Johan V's update18 Jul 2020, 10:07
Reviewer Update
Still not sorted out