KS
Kareeen S

1 reviews | Active since Jul 2017

01 Feb 2021, 16:35

LG ELETRONICS SELL DEAD APPLIANCES

Please do yourself and don’t buy any LG appliances. USELESS Worst experience ever. The pathetic service. I bought a microwave less than 2 years ago and it’s been giving me problems since. In which they only fix temporarily, then it stops working again. They refuse to help you, they don’t communicate and they don’t care. Reported them to consumer commissions and that’s when they rushed only to have the microwave back and still the problem persists. They probably sold me a dead thing. Useless

0
Replies (1)
LG Electronics
LG Electronics's reply02 Feb 2021, 10:35
Official
Good day,

My name is Reuben from LG Customer Care,

I do apologize for the bad experience that you have had to endure.

I have lodged a formal complaint on the system and your reference number is as follow: VCU***

An LG representative from the complaints department will contact you shortly in order to resolve the issue that you are experiencing.

Warmest Regards
LG Customer Care