SK
Sandile K

1 reviews | Active since Jun 2018

12 Nov 2021, 15:06

LG electronics sucks

I complained about my LCD here where after i got call from LG and they kept quite till i wrote again where they picked up the TV but when they return it there is no power cable. I wish we can stop buying this brand and look else where as the inconvenience they cause is too much and you dont know who or where to call for help

0
Replies (1)
LG Electronics
LG Electronics's reply17 Nov 2021, 12:00
Official
Good day, my name is Reuben from LG Customer Care, thank you for your message.

Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.

Your query has been escalated to the complaints department and your complaints reference number is as follows: 
VCU***

An LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.

Warmest Regards
LG Customer Care

Best regards,