LG Electronics no after service- false promises

This is how much LG Electronics cares. A copy made of a report on 28 July below and LG Customer Care immediate respons for hellopeter <br> One month later, today: I have not heard of them yet. <br> How disgusting. <br> <br> INCIDENT Tue 28 Jul<br> <br> I bought a large double LG fridge late 2010. After 4 years it started rusting around the water and ice-dispenser. I reported this by phone just before the 4 year Guarantee expired. I had no response. I followed this up and was asked to do this via email on 2 March 2015 which I did. Since then I have sent numerous emails On May 27 Paricia Sithebe phoned me and promised to report this. once and I sent photo's of the rusted door. She promised to speak to her seniors. No feedback<br> I have been told that the rust could be due to my living in an seaside city!! What an adverti*****t for LG appliances! . <br> <br> <br> SUPPLIER'S RESPONSE LG Electronics<br> : Tue 28 Jul 15<br> We have noted your concerns. Our customer service Manager will be in contact with you to discuss your concerns in detail. We have escalated the matter and feedback will be provided to you soon.<br> <br> LG Customer Care.<br> <br> This is 26 August one month later and LG has not come back to me as they promised on 28 July. <br>