EC
Erin C
1 reviews | Active since Jul 2022
05 Jul 2022, 15:29
LG Electronics - ****************
I have a 42L NEOCHEF SOLO MICROWAVE. it just about 2 years old!!! and it no longer heats the food. Took it to an authorised LG Servicing Center in the Western Cape and they sent me a quote of R2295. Now might I add, i paid R2000 for this appliance!!! This is absolutely ridiculous and ****************. Very very disappointed in the after service!! And to add insult to injury the reason of failure of parts cannot be ascertained!!! this according to YOUR authorised repair persons. I don't know if i should laugh or cry!!!
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LG Electronics's replyOfficial
05 Jul 2022, 15:47 Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Best regards,
LG Electronics's reply05 Jul 2022, 15:47
Official
Good day, my name is Olivia from LG Customer Care, thank you for your message.
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Please accept our sincere apologies for the inconvenience you are experiencing and we assure you that we will resolve your issue as soon as possible.
Your query has been escalated LG representative from the complaints department will contact you shorty in order to give you feedback as well as advise you regarding the way forward.
Warmest Regards
LG Customer Care
Best regards,