RM
Riaz M

1 reviews | Active since Apr 2014

27 Jul 2015, 16:08

LG does not have after sales Service

Good day. I wrote a complaint to LG using their website on 20/07/2015. I have still not recieved a response. <br> \Dear LG <br> I write to you with huge disappointment. I have been a loyal supporter and promoter of your brand for almost a decade now only to find that a time in need for me is your opportunity to profit. <br> My G2 fell and the screen cracked. On enquiring on repairs I find that the cost of a new screen (R1233 excluding labour) is overly uneconomical. I am now ashamed of all the bragging i have done over the years about my LG products. I am also ashamed of persuading many others to go the LG route. One of my biggest lies

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Replies (1)
LG Electronics
LG Electronics's reply27 Jul 2015, 16:16
Official
Hello rakman,

We have noted your concerns. Our customer service Manager will be in contact with you to discuss your concerns in detail. We have escalated the matter to our GSM dept and feedback will be provided.

Kind Regards.

LG Customer Care.