GL
Garth L
1 reviews | Active since Nov 2011
20 Dec 2023, 06:41
LG dishwasher
Bought a dishwasher 4 years ago.with an extended warranty. Dishwasher gives a AE error code which LG repaired already 4 months ago.Guess what a week ago I get the same error code and I'm still waiting for this company to contact me.LG turn around times suck.LG spare parts are inferior.Why after replacing the pump dour months ago is my dishwasher giving trouble?The machine was bought through Hirchs and this is the job number 690801.
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Replies (2)GL
Garth L's updateReviewer Update
20 Dec 2023, 16:22Lg have informed Hirch that I will now have to pay a traveling expense to come out to me due to their incompetence of not raising my unit the first time correctly. I will never touch another LG product in my life again.Friends, family and colleagues will know never to buy a Lg item ever due to when the item has a problem Lg just don't care about warranties.
GL
Garth L's update20 Dec 2023, 16:22
Reviewer Update
Lg have informed Hirch that I will now have to pay a traveling expense to come out to me due to their incompetence of not raising my unit the first time correctly. I will never touch another LG product in my life again.Friends, family and colleagues will know never to buy a Lg item ever due to when the item has a problem Lg just don't care about warranties.
LG Electronics's replyOfficial
09 Jan 2024, 11:43Apologies for the inconvenience caused.
We have opened a new call for the technician to call out, reference number is RNU***.
Booked under extended warranty with Hirsch.
Regards
LG Customer Care Consultant
We have opened a new call for the technician to call out, reference number is RNU***.
Booked under extended warranty with Hirsch.
Regards
LG Customer Care Consultant
Best regards,
LG Electronics's reply09 Jan 2024, 11:43
Official
Apologies for the inconvenience caused.
We have opened a new call for the technician to call out, reference number is RNU***.
Booked under extended warranty with Hirsch.
Regards
LG Customer Care Consultant
We have opened a new call for the technician to call out, reference number is RNU***.
Booked under extended warranty with Hirsch.
Regards
LG Customer Care Consultant
Best regards,