LG dishonor the warranty Conditions

So I went to the close down sale of POCO in Strand. It was held by a company that was asked by POCO to do the closed down/liquidation sale.

My problem is as follow and it’s been going on for more than a month and a half: I decided for the 1st time in my life to get myself a LG Led TV. Looked at a nice 55' LED TV and and bought it. Got home and two days later a line appeared on the right hand side of the TV. I went on LG webpage and interacted with the what’s up line I was assisted and helped very quickly with a reff number: RNU ********** 58271

CT branch sent out a technician that was very helpful and said they needed to replace the whole LED screen. The screen according to the Technician is about 12 K to replace No this is where the battle started: LG Head-office in JHB refused to accept the claim as they say it was bought by a liquidation company. I sent them all the letters that they needed to show them that it was a closed down sale as well as the proof of purchase. Still they did not want to repair my new LG TV. They said Poco must supply the document where they bought it from etc etc etc. Well Poco SA closed down and the helpline can’t provide me with any documentations.

My point is as follow: I bought a new TV and it does not matter where bought it from. LG's warranty Conditions in the TV box say under point 7 the following: “purchase invoice, till slip or HP agreement” is accepted as proof of my purchase Well I provided them with a "purchase invoice" and they still do not want to repair my TV.

Now I sit with a brand new TV with a stripe in the LED from top to bottom Next time I will think twice about getting any LG product, except if they honor their warranty conditions. Very disappointed