LG customer care and Executronics repair centre in edenvale sucks

Disgusting Service from LG including Executronics the official repair centre. My tv broke on Sunday 27 January 2019. I tried calling LG on ********** 454. I got through to an automated message the the number doesn't exist. Finally late afternoon the number was active, logged a home call however I couldnt wait any longer so Wednesday 30 January 2019 I took the tv to executronics to book it in. I received a quote after a number of calls on 01 February 2019 and dealing with not so helpfull ladies named Dimakatso claimed that Josephine is the manager who can listen to me however to the contrary. LG is suposebly a massive organisation however their after service is pathetic. I was given a quote of R2000+ for the parts and labour which I promise te pay i 15 minutes after the call which I did and provided proof of payment thinking I will be speedily assisted. No further mails from executronics after i sent a followup mail as well on 04 Feb 19. I called on 5th and was told by Dummie, sorry if the name is.mis spelt that they are still awaitinf the part. I called again on 06 Frb 19 in the morning before 09h00 and was told the part has arrived howeve she cannot confirm when i will receive the tv however she will revert soonest. I called again after 13h00 then I was told that the tech says the back.is still wet so the tv will only released possibly on 07 Feb 19. LG, your cust care dept sucks. Olga from LG cust.care does not have.customer care s****s You will need to shape up as unfortunately your brand cannot stand the test.of time 1 out of 10 ratings