lg complete *******s

I bought a lg projector bx327 3d. Worked wonderful until the bulb needed to be replaced. I have the user manual and it says only buy original lg bulbs and shows you how to fit the bulb. Nowhere does it mension that after you replace the globe which costs r2000 that the projector will still think the old bulb is in. So after you replace your old bulb with a original lg bulb it still says replace bulb. Now it thinks it is past the time and shuts down because bulb must be replaced. No response from lg call centre technical it just rings to no end. After 20 minutes waiting for technical to answer I hanged up and drove to lg. Only to be charged a non refundable r200 payment for them to \ assess "what needs to be done. Then r450 for labour. So after all this extra expenses you could almost get a brand new projector from another company. Why place how to replace a globe in the manual and not give the extra info to reset the timer. Maybe state on the box when globe is gone you will be charged a hell of a lot more to get a new globe put in ONLY from lg because they doing so bad they need to rip their customers off. I am so angry I actually had choices and chose lg"""